Dein persönlicher KI-Karriere-Agent
Assisting in luxury boutique operations and guiding the in-store team. Minimum 8 years retail experience, with 2 years in luxury management, required. 4-day work week, 6 weeks vacation.
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Anforderungen
- Assisting in boutique operations
- Guiding in-store team
- Customer reference point
- Minimum 8 years retail experience
- Minimum 2 years luxury retail management experience
- Solid product understanding
- Deep fashion industry knowledge
- Deep luxury sector knowledge
- Excellent organizational skills
- Meticulous attention to detail
- Teamwork skills
- High flexibility
- People management skills
- Ability to lead team in fast-paced environment
- Fluency in French
- Fluency in English
- Knowledge of another language (plus)
Aufgaben
- Support the Store Manager in running the boutique
- Guide the in-store team
- Act as a customer reference point
- Lead the team by example
- Ensure correct store management
- Cultivate customer relationships on the shop floor
- Provide unique service and shopping experiences
- Communicate clearly in native and foreign languages
- Actively listen to clients and colleagues
- Establish mutual trust with clients and colleagues
- Guide sales operations
- Ensure customer service compliance with company guidelines
- Ensure selling ceremony compliance with company guidelines
- Provide customers with a special experience
- Collaborate with Store Manager to set KPI-based goals
- Promote achievement of assigned targets
- Support Store Manager in organizing events and trunk shows
- Introduce new customers to the brand
- Instill and increase customer loyalty
- Provide CRM action ideas
- Maintain high visual standards
- Implement visual guidelines correctly
- Coordinate team in assembling visual displays
- Coordinate team in dismantling visual displays
- Interpret Brunello Cucinelli style
- Update team on products and new collections
- Update self on products and new collections
- Guide team to maximize sales and performance
- Report missed opportunities to management
- Provide reports on sales trends
- Provide reports on customers
- Provide reports on competitors
- Manage and motivate the team in daily activities
- Ensure team members receive continuous feedback
- Promote respect and collaboration among colleagues
- Mediate quarrels within the team
- Provide group coaching
- Provide one-to-one coaching
- Cooperate with the stock department
- Support stock department during inventories
- Ensure retail operations procedures are respected
- Ensure HQ guidelines are respected
- Cultivate direct contact with headquarters
- Use main IT applications and systems
- Update new company tools
- Use Xstore management system
- Use Salesforce CRM system
Berufserfahrung
Ausbildung
Sprachen
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens BRUNELLO CUCINELLI SUISSE SA erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei BRUNELLO CUCINELLI SUISSE SAÜber das Unternehmen
The company represents a philosophy and its profound work from Solomeo to the boutique.
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