GetYourGuide
Workplace and Employee Experience Intern (m/w/x)
TeilzeitPraktikummit Homeoffice
Zürich
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
ACAccorHotel
Groups / FIT Reservations & Commercial Supervisor (m/w/x)
Teilzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Managing complex Groups & FIT requests for a 252-room hotel in Zurich's business district. Solid hotel reservations, Groups & FIT, or Tour Operator business experience required. Flexible work hours, home office option.
Deine Match-Analyse
von deinem Karriere-Agenten
Warum dieser Job zu dir passt
Mögliche Lücken
Tipps für deine Bewerbung
Anforderungen
- Solid experience in hotel reservations, Groups & FIT, Front Office, or Tour Operator Business
- Previous Front Office supervisory or management experience
- Strong commercial mindset, ability to identify opportunities, negotiate, and make decisions independently
- Excellent communication and interpersonal skills, natural ability to build partner relationships
- Organized, reliable, solution-oriented, ability to manage multiple priorities
- Spanish and English required, both written and spoken
- German or French advantageous
- Good knowledge of hotel PMS Opera Cloud and reservation systems
Aufgaben
- Manage and follow up on Groups & FIT requests
- Focus on complex and commercially important business
- Maintain and develop strong relationships with Tour Operators
- Maintain and develop strong relationships with key partners
- Ensure professional and timely communication with partners
- Proactively identify new partnership opportunities
- Proactively develop new business opportunities
- Manage commercial reviews with key partners
- Manage contract renewals with key partners
- Coordinate with Revenue and Hotel Management on reviews and renewals
- Identify need periods
- Initiate promotions to generate additional business
- Initiate tactical offers to generate additional business
- Prepare offers optimizing group business
- Negotiate offers optimizing group business
- Optimize group business according to availability
- Optimize group business according to demand
- Optimize group business according to hotel strategy
- Prepare the group revenue forecast
- Contribute to the annual budget preparation
- Handle complex requests
- Handle escalated complaints
- Handle overbooking situations
- Handle relocations
- Handle inventory situations
- Work closely with Front Office
- Work closely with Revenue
- Work closely with Sales
- Work closely with hotel operations
- Support meeting requests
- Support event requests
- Collaborate with the F&B Manager on meeting requests
- Collaborate with the F&B Manager on event requests
- Share expertise with Groups & FIT Coordinator
- Support development of Groups & FIT Coordinator
- Contribute ideas to improve Groups & FIT processes
- Contribute ideas to improve commercial performance
- Cover the reservation coordinator position during holidays
- Cover the reservation coordinator position during absences
Berufserfahrung
ca. 1 - 4 Jahre
Ausbildung
Matura
Sprachen
Deutsch – Grundkenntnisse
Englisch – fließend
Französisch – Grundkenntnisse
Spanisch – fließend
Tools & Technologien
hotel PMS Opera Cloudreservation systems
Benefits
Flexibles Arbeiten
- Flexible work hours
- Home office option
Lockere Unternehmenskultur
- International environment
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens AccorHotel erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei AccorHotelÜber das Unternehmen
AC
HospitalityZürich
The company operates a series of open-house hotels, providing vibrant public spaces and a local experience for guests.
Wie gut ist dein Lebenslauf?
Nejo bewertet ihn, und bringt ihn danach gemeinsam mit dir in Bestform.
Du hast noch keinen Lebenslauf?
Noch nicht perfekt?
- UMB AGSachbearbeiter:in Business Support Specialist (m/w/x)Teilzeitmit HomeofficeBerufserfahrenVolketswil
- WincasaSenior Bewirtschafter Gewerbeimmobilien (m/w/x)Vollzeit/Teilzeitmit HomeofficeSeniorZürich
- Implenia Schweiz AGImmobilienbewirtschafter (m/w/x)Vollzeit/Teilzeitmit HomeofficeBerufserfahrenZürich
- WincasaRegionalleiter Kommerzielle Immobilien Region Ost (m/w/x)Vollzeit/Teilzeitmit HomeofficeSeniorOpfikon