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IAIATA

Senior Manager, Airline Retailing (m/w/x)

Le Grand-Saconnex
Vollzeitmit HomeofficeSenior
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Managing Offers & Orders transformation for 350+ airlines, including industry awareness and implementation support. Strong understanding of airline commercial processes and standards required. Time off for volunteering, family-friendly policies.

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Anforderungen

  • University degree in Business, Information Systems, Engineering, Aviation Management, or related discipline
  • Strong understanding of airline commercial Offers & Orders processes and standards, including dynamic offers, order management, servicing, settlement, delivery, and revenue accounting
  • Facilitate industry discussions with senior airline executives, technology providers, and industry stakeholders
  • Experience working independently in a highly international environment
  • Publishing best practices will be an asset

Aufgaben

  • Manage Offers & Orders transformation activities with airlines
  • Liaise with the standards development team
  • Drive industry awareness activities, including webinars, events, and campaigns
  • Support airlines with implementation
  • Provide industry best practices
  • Lead coordination and delivery of the annual IATA Offers & Orders Forum
  • Develop the agenda for the IATA Offers & Orders Forum
  • Manage speakers for the IATA Offers & Orders Forum
  • Moderate the IATA Offers & Orders Forum
  • Manage follow-up actions for the IATA Offers & Orders Forum
  • Serve as the primary IATA focal point for airlines implementing Offers & Orders solutions with technology providers
  • Contribute to the IATA Retailing Consortium
  • Capture implementation lessons learned
  • Develop industry best practices
  • Organize and facilitate workshops on Offers & Orders transformation
  • Organize and facilitate workshops on implementation approaches
  • Organize and facilitate workshops on business process changes
  • Organize and facilitate workshops on transition planning
  • Engage with airlines, vendors, and implementation partners
  • Monitor industry progress
  • Identify common challenges
  • Collect implementation feedback
  • Collaborate with IATA standards groups to improve Offers & Orders standards
  • Maintain close coordination with the Passenger Standards Conference (PSC)
  • Track standards development
  • Support the annual industry survey
  • Support the maturity assessment of “Order as the Master Record” adoption
  • Produce implementation insights
  • Produce adoption reports
  • Produce recommendations to accelerate industry transformation
  • Support IATA's strategic initiatives related to the future evolution of airline retailing
  • Support emerging opportunities enabled by Agentic AI

Berufserfahrung

8 Jahre

Ausbildung

Bachelor-Abschluss

Sprachen

Englischverhandlungssicher

Benefits

Weiterbildungsangebote
  • Continuous learning support
Familienfreundlichkeit
  • Family-friendly policies
  • Work-life balance promotion
Gemeinnützige Ausrichtung
  • Time off for volunteering
Flexibles Arbeiten
  • Flexible work options
  • Remote work
  • Hybrid work
  • Work from abroad policy
Mehr Urlaubstage
  • Birthday off

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Über das Unternehmen

IA
TransportationLe Grand-Saconnex

The company represents over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

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