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SOSonar

.AI Systems Engineer (m/w/x) Genf, Bochum

VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung

Building AI-native capabilities and enterprise tool integrations for AI code verification. 5+ years Jira Service Management administration required. Automation-first IT modernization at a leader in AI code verification.

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Anforderungen

  • Hands-on AI Engineering experience
  • Experience with AI-native platforms
  • Experience building on AI platforms
  • Shipped real AI products
  • 5+ years Atlassian Platform administration
  • Jira Service Management administration
  • Jira Software administration
  • Confluence Cloud administration
  • Enterprise JSM, Jira, Confluence experience
  • Deep JSM request types knowledge
  • Deep JSM workflows knowledge
  • Deep JSM SLAs knowledge
  • Deep JSM queues knowledge
  • Deep JSM automations knowledge
  • Deep JSM service catalog design knowledge
  • Workflow automation building experience
  • Atlassian Automation experience
  • Third-party automation tools experience
  • REST APIs comfort
  • Webhooks comfort
  • JSON comfort
  • Scripting experience (Python, Groovy, JavaScript)
  • Enterprise tool breadth experience
  • Identity providers experience (Okta, JumpCloud)
  • Collaboration tools experience (Slack, Zoom)
  • Business systems experience (NetSuite, BambooHR, Salesforce)
  • Curiosity and adaptability across enterprise stack
  • CMDB configuration experience
  • IT asset management system configuration experience
  • JSM Assets configuration experience
  • ServiceNow CMDB configuration experience
  • Strong ITSM processes understanding
  • Strong ITIL v3/v4 frameworks understanding
  • Ability to configure platform workflows for ITSM
  • IT General Controls understanding
  • Access governance understanding
  • Audit-readiness requirements understanding
  • Experience supporting external audits
  • ACP-620 certification
  • ACP-120 certification
  • ACP-420 certification
  • Exceptional analytical abilities
  • Exceptional strategic thinking abilities
  • Exceptional problem-solving abilities
  • Turning complexity into clean solutions
  • Highly autonomous
  • Pragmatic
  • Making concrete progress in ambiguity
  • Strong decision-making skills
  • Prioritizing across competing demands

Aufgaben

  • Design, build, and operationalize AI-native capabilities
  • Engineer AI agents and connectors
  • Automate workflows end-to-end
  • Integrate the enterprise tool stack
  • Build and maintain integrations across the enterprise tool stack
  • Engineer automation pipelines to eliminate manual work
  • Operationalize AI-native capabilities including Enterprise Apps connectors, Claude MCP integrations, and Rovo agents
  • Administer, configure, and evolve Jira Service Management
  • Design service catalogs
  • Manage SLAs
  • Configure queues
  • Rationalize request types
  • Automate routing
  • Manage the full Atlassian Cloud ecosystem
  • Implement sophisticated workflow automations using Atlassian Automation, REST APIs, and third-party middleware
  • Build and maintain integrations between Atlassian and adjacent enterprise systems
  • Configure JSM Assets
  • Manage data integrity and lifecycle for IT hardware, software licenses, and configuration items
  • Define and enforce ITIL-aligned processes including incident, change, problem, and access management
  • Ensure platform configurations adhere to data protection, access control, and audit requirements
  • Support external audit engagements with documentation and evidence packages
  • Partner with internal teams to identify automation opportunities
  • Gather requirements for automation
  • Deliver continuous improvements as an internal platform consultant
  • Identify opportunities to modernize internal processes
  • Adopt new platform capabilities
  • Drive the platform roadmap forward

Berufserfahrung

5 Jahre

Ausbildung

Bachelor-AbschlussODER
Master-Abschluss

Sprachen

Englisch – fließend

Tools & Technologien

Claude/AnthropicMCPRovoJira Service ManagementJira SoftwareConfluence CloudAtlassian AutomationREST APIswebhooksJSONPythonGroovyJavaScriptOktaJumpCloudSlackZoomNetSuiteBambooHRSalesforce

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Über das Unternehmen

SO
ITGenf

Sonar helps prevent code quality and security issues, enhancing developer productivity with AI-driven tools.

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