FSC Global Development GmbH
Head of Assurance & Internal Controls (m/w/x)
Vollzeitmit HomeofficeSenior
Bonn
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Leading dispute resolution programs for a forestry certification system, overseeing complex case resolution and board committee decision-making. Minimum 7 years managing multi-stakeholder programs required. Hybrid work, 30 vacation days yearly.
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Anforderungen
- University degree or equivalent qualification in environmental science, forestry, geography, political science, law, consulting, integrity, technology, or related discipline
- Minimum 7 years leading teams and managing complex projects, cases, or programmes in multi-stakeholder environments
- Experience in complex governance, compliance, or stakeholder engagement environments
- Ability to manage competing priorities, organize work effectively, and deliver results
- Experience with Boards of Directors, Board committees, or governance bodies is an advantage
- Strong problem-solving skills with collaborative and solutions-oriented approach
- Excellent attention to detail and ability to navigate sensitive or controversial issues
- Superior written and verbal communication skills, with ability to influence and support decision-making
- Ability to analyse and simplify complex documents, processes, and technical information for diverse audiences
- Fluency in English; additional proficiency in Spanish or French is an advantage
- Proficiency in Microsoft Office applications; experience with databases, artificial intelligence, or related technologies is a plus
- Experience working in multicultural and global teams, with strong commitment to FSC’s values, cultural sensitivity, and professional representation of the organization
Aufgaben
- Provide leadership and strategic oversight of Dispute Resolution Programmes
- Oversee implementation and continuous management of programmes
- Ensure robust, objective, and effective resolution of complex cases
- Lead dispute-related decision-making processes with Board committees
- Represent FSC on dispute resolution matters in relevant forums
- Ensure effective systems, tools, and methodologies for case management
- Drive continuous improvement of dispute resolution programmes and processes
- Lead a team of experts and generalists
- Collaborate with internal and external stakeholders
- Manage complex and sensitive cases
- Uphold the integrity, credibility, and accountability of the FSC system
- Lead and manage FSC’s Dispute Resolution Programmes across international operations
- Oversee the implementation and continuous development of the Policy for Association (PfA), Complaints and Appeals Procedures, Remedy Framework, Disclosure Procedure, and Processing PfA Complaints Procedure
- Develop and execute strategic frameworks, including stakeholder engagement strategies and legal services arrangements
- Build and strengthen communities of learning and partnerships with key organizations and industry initiatives
- Guide governance processes and support dispute-related decision-making
- Represent FSC’s dispute resolution programmes in global forums, policy dialogues, and stakeholder engagements
- Drive remedy uptake through outreach activities, partner collaboration, and engagement with certificate holders
- Collaborate on fundraising initiatives and resource mobilization
- Lead communication and engagement efforts, including coordinating responses to stakeholder concerns
- Build and maintain effective relationships with stakeholders, investment partners, network partners, and external organizations
- Ensure appropriate systems, tools, resources, and methodologies are in place for transparent and effective case management
- Lead, develop, and mentor a high-performing team
- Foster continuous improvement, ethical conduct, and operational excellence within the team
Berufserfahrung
7 Jahre
Ausbildung
Abgeschlossene BerufsausbildungODER
Bachelor-Abschluss
Sprachen
Englisch – fließend
Französisch – Grundkenntnisse
Spanisch – Grundkenntnisse
Tools & Technologien
Microsoft Office applicationsdatabasesartificial intelligence
Benefits
Lockere Unternehmenskultur
- Cross-cultural collaboration
Karriere- und Weiterentwicklung
- Networking opportunities
Flexibles Arbeiten
- Work-life balance
- Hybrid working structure
Mehr Urlaubstage
- 30 vacation days yearly
Öffi Tickets
- Regional transportation ticket
Team Events & Ausflüge
- Festival celebrations
- Annual in-person global staff get-together
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Nejo hat diesen Job automatisch von der Website des Unternehmens FSC erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei FSCÜber das Unternehmen
FS
NonProfitBonn
FSC is a recognized sustainability standards organization that engages with environmental, social, and economic actors across Europe.
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