Avaloq
Banking Specialist - Service Desk (m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
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Gathering requirements for Avaloq's credit module through client workshops. University degree in economics/finance or bank apprenticeship required. Hybrid working, flexible hours, and strong work-life balance.
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Anforderungen
- University degree in economics/finance or bank apprenticeship
- Substantial professional experience in banking, focus on credit
- Exceptional communication and interpersonal skills
- Proficiency in requirements gathering, functional specifications, business tests
- Commitment to continuous learning in credit domain
- Advanced analytical and problem-solving capabilities
- Full professional fluency in German
- Comprehensive understanding of credit processes, products, regulations
- Avaloq Certification
- In-depth knowledge of banking industry, products, processes
Aufgaben
- Conduct client workshops and engage stakeholders to gather requirements
- Develop detailed functional specifications
- Contribute to product backlog refinement
- Assist the product owner in strategic product roadmap development
- Collaborate with software engineers and team architect for precise implementation
- Conduct thorough business testing
- Serve as a subject matter expert in credit for the Sales team
- Respond to specialist inquiries and requests from the Sales team
- Continuously enhance domain knowledge in credit
- Offer valuable insights to colleagues
- Assume ownership and accountability for Avaloq Region EU Platform functionality
- Liaise with teams responsible for technical frameworks and functional components
- Ensure seamless integration and optimal performance
- Participate in knowledge exchange with business analysts across countries
- Address market-specific requirements
- Work towards the development of standardized products
- Provide input for product documentation
- Conduct thorough reviews of artefacts created by technical writers
- Support existing clients by analyzing reported incidents
- Respond to service requests in a timely and professional manner
Berufserfahrung
ca. 1 - 4 Jahre
Ausbildung
Abgeschlossene BerufsausbildungODER
Bachelor-Abschluss
Sprachen
Deutsch – verhandlungssicher
Tools & Technologien
Avaloq
Benefits
Flexibles Arbeiten
- Hybrid working
- Flexible working
- Work-life balance
Lockere Unternehmenskultur
- Fantastic Avaloq culture
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Avaloq erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei AvaloqÜber das Unternehmen
AV
OtherBerlin
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
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