Retarus
Sales Support & Operations Manager (m/w/x)
Vollzeitmit HomeofficeBerufserfahren
München
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Commercial service partner for international markets, supporting distributors and sales agents. 2-4 years sales operations experience required. Two weeks remote work within EU, annual training budget.
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Anforderungen
- Commercial vocational training or relevant university degree
- 2–4 years sales operations, project management, or commercial operations experience
- Solid understanding of international supply chain dynamics, Incoterms, and global customs procedures
- Strong service mindset for operational and commercial support
- Structured, proactive, and solution-oriented personality
- Strong technical and systems affinity, interest in software, automations, AI tools
- Experience collaborating with IT and cross-functional teams on solutions
- Analytical mindset with reporting and forecasting experience
- Strong communication and stakeholder-management skills
- Solid Microsoft Office (Excel, PowerPoint) knowledge
- Comfortable in dynamic, fast-growing, international business environments
- Fluent in German and English, written and spoken
- Team player with hands-on mentality, resilience, curiosity
Aufgaben
- Act as operational and commercial service partner for assigned international markets
- Proactively support distributors, sales agents, and retail partners
- Support Sales Manager throughout the order-to-delivery process
- Support daily sales operations
- Develop and grow markets through strong communication and proactive support
- Provide excellent operational execution
- Manage partner onboarding
- Maintain customer master data in ERP/CRM
- Manage order processing
- Coordinate inventory with Supply Chain
- Handle returns and claims
- Align across internal teams
- Manage and support Ex Factory Orders with Supply Chain and Purchasing
- Ensure smooth order execution and shipment readiness
- Ensure reliable delivery processes
- Serve as central operational gatekeeper for assigned markets
- Proactively resolve partner-facing issues
- Ensure smooth communication and reliable execution
- Maintain high service quality across commercial and operational topics
- Drive continuous optimization of international sales processes
- Optimize reporting structures, automations, and operational workflows
- Improve scalability, efficiency, and service quality across global markets
- Prepare sales analyses and forecasting
- Prepare business reviews and market insights
- Support international sales development and commercial decision-making
- Develop trainings and process guidelines
- Create best-practice documentation
- Enable distributors and sales partners to manage operational tasks via Shopify B2B tools
- Act as a structured, technical, and solution-oriented driver for operational excellence
- Leverage systems, software, automations, AI tools, and process improvements
- Continuously optimize the international sales organization
Berufserfahrung
2 - 4 Jahre
Ausbildung
Abgeschlossene BerufsausbildungODER
Bachelor-Abschluss
Sprachen
Deutsch – fließend
Englisch – fließend
Tools & Technologien
Microsoft OfficeExcelPowerPointShopifyCRMERPBIautomation toolsAI tools
Benefits
Flexibles Arbeiten
- Flexible work arrangements
- Remote work options
Mentoring & Coaching
- Personal development support
Weiterbildungsangebote
- Annual training budget
Workation & Sabbatical
- Two weeks remote work within EU
Gesundheits- & Fitnessangebote
- Subsidized EGYM Wellpass
Gratis oder Vergünstigte Mahlzeiten
- Fresh meals and snacks
Betriebliche Altersvorsorge
- Corporate pension plan
Sonstige Vorteile
- Golf simulator access
- Putting green access
Team Events & Ausflüge
- Afterwork drinks
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Vice Golf erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Vice GolfÜber das Unternehmen
VI
RetailMünchen
The company offers a comprehensive lineup of golf products, including golf balls, clubs, apparel, and accessories, catering to golfers of all levels.
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