Dein persönlicher KI-Karriere-Agent
SAP module support with focus on an Add-on Workflow Tool and archive system. Initial SAP application support experience required. Hybrid work, 30 days vacation.
Deine Match-Analyse
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Anforderungen
- University degree or vocational qualification with relevant specialisation, or comparable practical background in IT and business applications
- Initial relevant professional experience in SAP application support, process-related IT work, or comparable role
- Strong IT affinity and good understanding of business processes; willingness to deepen module expertise systematically
- Structured way of working, service orientation, and ability to cooperate effectively with users, colleagues, and service partners
- Good English skills; further language capabilities beneficial in international environment
Aufgaben
- Support day-to-day stability and functionality of assigned SAP modules
- Focus on an Add-on Workflow Tool and connected archive system
- Handle incidents, analyze problems, and follow up on SAP modules
- Contribute to keeping business-critical application processes available and effective
- Provide 2nd-level support to users and key users in European countries
- Answer questions and resolve functional issues within the assigned scope
- Ensure support is service-oriented, pragmatic, and well-documented
- Analyze service requests and smaller change requirements
- Prepare specifications for changes
- Coordinate or implement approved changes
- Participate in testing adjustments
- Ensure adjustments work reliably in the broader application context
- Work with module experts, senior consultants, and business stakeholders on process improvements
- Work with module experts, senior consultants, and business stakeholders on harmonized ways of working
- Help translate operational needs into workable application adjustments
- Participate in rollouts and application projects
- Support implementation during rollouts and projects
- Support testing during rollouts and projects
- Support user preparation during rollouts and projects
- Support post-go-live stabilization
- Contribute to consistent deployment of new or improved solutions across Europe
- Maintain relevant documentation
- Continue building expertise in assigned modules and processes
- Escalate complex or architecture-relevant issues appropriately
- Make use of senior support where needed
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Hybrid work model
- Long-term working time accounts
- 30 days of vacation
- Company pension plan
- Free parking
- Subsidies for train tickets
- Company bicycle leasing
- Subsidies for canteen
- Corporate fitness program
- Corporate benefits
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