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Service Engineer (EDI, E-Invoicing) (m/w/x)
Supporting EDI and E-Invoicing environments for enterprise clients, ensuring stable and efficient customer integrations. Several years of experience with EDI standards and communication protocols required. Mobile working, flexible hours.
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Anforderungen
- Apprenticeship or university degree in IT, Computer Science, Engineering, or related field, or equivalent practical hands-on experience
- Several years of experience in EDI, E-Invoicing, or B2B/system integration environments
- Strong knowledge of EDI standards (EDIFACT, XML, ANSI X12, VDA)
- Strong knowledge of communication protocols (AS2, OFTP2, SFTP, HTTPS, APIs, Webservices)
- Strong knowledge of ERP/B2B integration systems (SAP IDoc, Oracle, Microsoft Dynamics)
- Good understanding of E-Invoicing frameworks (Peppol, ZUGFeRD, XRechnung, FatturaPA or similar)
- Good understanding of related regulatory requirements
- Analytical, structured, and detail-oriented working style
- High customer orientation
- Strong communication skills
- Ability to manage multiple priorities and projects in parallel
- Proactive, solution-oriented, and hands-on mindset
- Ability to work independently
- Ability to take ownership
- Ability to continuously develop expertise in EDI, E-Invoicing, and integration technologies
- Very good English skills (spoken and written)
- Good German skills required for the Erfurt location
- Additional languages such as French, Spanish, or Italian are a plus
Aufgaben
- Act as the primary technical contact for customers
- Support stable operations of EDI and E-Invoicing environments
- Support continuous improvement of EDI and E-Invoicing environments
- Ensure reliable operation of customer integrations
- Ensure efficient operation of customer integrations
- Resolve incidents
- Manage changes
- Achieve ongoing service excellence
- Manage EDI and E-Invoicing integrations
- Support EDI and E-Invoicing integrations
- Configure EDI and E-Invoicing integrations
- Maintain mappings, workflows, and partner connections
- Analyze integration issues
- Troubleshoot integration issues
- Resolve integration issues
- Perform root cause analysis
- Ensure sustainable fixes for integration issues
- Support onboarding of new business partners
- Setup message flows across EDI and E-Invoicing processes
- Test message flows across EDI and E-Invoicing processes
- Validate message flows across EDI and E-Invoicing processes
- Work with EDI standards and protocols
- Work with E-Invoicing frameworks
- Monitor production environments
- Drive improvements in stability
- Drive improvements in performance
- Drive improvements in automation
- Drive improvements in operational efficiency
- Collaborate closely with internal teams
- Ensure proper documentation
- Share knowledge
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Mobile working
- Flexible working time
- Collaborative company culture
- Diverse company culture
- Superior team spirit
- Flat hierarchies
- Great feedback culture
- International business
- Dog-friendly offices
- Global workplace
- Development opportunities
- Career perspective
- Cross-site collaboration
- Office amenities
- Modern offices
- Company-paid health insurance
- Public transportation
- Lunch vouchers
- Generous compensation
- Generous time off
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Retarus erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei RetarusÜber das Unternehmen
Das Unternehmen betreibt seit 1992 Software- und Infrastrukturlösungen für die digitale Kommunikation von Unternehmen.
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