Defining governance models for the future workplace platform in a provider-driven environment. Proven experience as a Platform Owner with end-to-end service accountability required. 30 days vacation, modern equipment, and flexible/mobile working.
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Anforderungen
- Degree in Computer Science, Business Informatics, or related field, or equivalent professional experience
- Proven experience in Workplace, Endpoint Management, or Modern Workplace environments
- Track record as Service Owner, Product Owner, or Platform Owner with end-to-end service accountability
- Strong expertise in Microsoft Intune, endpoint management, Windows client management, device compliance, and software deployment
- Solid understanding of workplace governance, service management, and operational best practices
- Experience managing external managed service providers and driving service performance improvements
- Strong knowledge of SLA, KPI, and governance frameworks, ensuring high-quality service delivery
- Entrepreneurial mindset with proactive, structured, and analytical approach to problem-solving
- Excellent communication and stakeholder management skills, with ability to influence at all organizational levels
- Experience supporting transformation initiatives such as IT carve-outs, international rollouts, outsourcing, service integration, or organizational change programs; Microsoft certifications are an advantage
Aufgaben
- Own the complete service lifecycle of workplace and endpoint services
- Build the future workplace platform in a provider-driven environment
- Define governance models for the workplace platform
- Collaborate across IT, security, IAM, infrastructure, and business teams
- Continuously evolve the workplace and endpoint services strategy and roadmap
- Define the future vision for the digital workplace
- Align the digital workplace vision with business needs
- Advise business stakeholders on modern workplace solutions
- Ensure high service quality and user satisfaction
- Achieve workplace KPIs and SLAs
- Establish and govern workplace standards
- Govern endpoint security, application control, and Intune policies
- Govern software deployment, client configuration, and printer standards
- Manage workplace service providers for performance and quality
- Ensure cost-effective operations of workplace services
- Drive service reviews and SLA management with providers
- Champion continuous provider improvement initiatives
- Improve user experience through feedback analysis
- Promote standardization and self-service capabilities
- Support global workplace transformation and technology rollouts
- Support international workplace standardization
Berufserfahrung
Ausbildung
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Tools & Technologien
Benefits
- Flexible working hours
- Mobile working
- Flexible working models
- Modern workplace equipment
- 30 days of vacation
- Attractive compensation
- Professional development opportunities
- Flat hierarchies
- Fast decision-making
- Discounted online shopping
- Subsidy for Germany Ticket
- E-charging stations
- Company parking
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