ecosio
Senior Account Manager DACH (m/w/x)
VollzeitRemoteSenior
Wien, München
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Growing SaaS TMS platform for European road freight. Account growth through upselling, cross-selling, and renewals required. Flexible working, international environment.
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Anforderungen
- Local language skills of assigned region (e.g. German - C2 level)
- Fluent English
- Willingness to travel and meet clients on site (DACH)
- Additional EU languages are an advantage
- Good understanding of logistics and supply chain processes
- Demonstrated success in B2B SaaS enterprise sales or account management
- Proven ability to build and nurture long-lasting relationships
- Confident operating in dynamic, fast-changing environments
- Entrepreneurial mindset: self-driven, resilient, and motivated
- CV in English
Aufgaben
- Own and manage a portfolio of regional customers
- Understand each customer’s business and logistics setup
- Drive account growth through upselling and cross-selling
- Drive account growth through contract renewals
- Identify expansion opportunities within existing customers
- Align Alpega solutions to evolving customer needs
- Maintain strong customer satisfaction and retention
- Engage consistently with customers and follow up
- Proactively manage risks related to churn
- Proactively manage risks related to adoption
- Proactively manage risks related to commercial changes
- Act as the primary trusted advisor for senior stakeholders
- Act as the primary trusted advisor for C-level stakeholders
- Lead the full commercial cycle
- Identify opportunities
- Develop proposals
- Negotiate contracts
- Conduct ROI discussions
- Demonstrate the value of Alpega’s SaaS solutions
- Collaborate with Pre-Sales on product demonstrations
- Collaborate with Customer Success on solution positioning
- Ensure accurate forecasting for your account portfolio
- Ensure accurate pipeline management for your account portfolio
- Collaborate with Product to shape solution fit
- Collaborate with Pre-Sales to shape solution fit
- Work with Customer Success Managers on onboarding
- Work with Customer Success Managers on adoption
- Work with Customer Success Managers on long-term retention
- Act as the voice of the customer to internal teams
- Inform internal teams about product improvements
- Inform internal teams about service enhancements
- Inform internal teams about long-term strategic planning
- Build pipeline
- Forecast opportunities
- Prioritize opportunities
- Drive open opportunities towards success
- Navigate complex enterprise setups
- Make pragmatic decisions to move opportunities forward
- Evaluate account performance
- Define actions that drive continuous improvement
- Define actions that drive revenue growth
Berufserfahrung
ca. 1 - 4 Jahre
Ausbildung
Matura
Sprachen
Deutsch – fließend
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Flexible working model
Lockere Unternehmenskultur
- Work in an international environment
Startup-Atmosphäre
- Dynamic, scaling SaaS business
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens alpega erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei alpegaÜber das Unternehmen
AL
TransportationWien
Alpega provides a trusted execution platform for shippers and carriers in Europe to plan, procure, and execute road freight.
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