Capgemini
SAP Solution Architect (m/w/x)
Vollzeitmit HomeofficeSenior
Wien
ab 90.000 / Jahr
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Designing Red Hat open source solutions for enterprise clients, aligning technology with business goals. Solution architecture and consultative selling experience required. Collaboration with sales, product, and customer success teams.
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Anforderungen
- Strong technical background
- Solution architecture experience
- Consultative selling experience
- Sales process management experience
- Foundational Red Hat portfolio knowledge
- Advanced Red Hat Enterprise Linux knowledge
- Advanced Ansible knowledge
- Advanced OpenShift knowledge
- Advanced Cloud knowledge
- Advanced DevOps knowledge
- Excellent communication skills
- Excellent executive presentation skills
- Ability to convey complex technical concepts
- Ability to demonstrate complex technical concepts
- Conduct executive business reviews
- Customer success experience
- Technical account planning experience
- Account management experience
- Focus on delivering exceptional customer experiences
- Strong cross-functional collaboration skills
- Ability to build customer relationships
- Ability to maintain customer relationships
- Ability to build internal stakeholder relationships
- Ability to maintain internal stakeholder relationships
- Strong discovery skills
- Strong problem-solving skills
- Strong analytical skills
- Understanding of customer requirements
- Design of appropriate solutions
- Adaptability in fast-paced environments
- Flexibility in dynamic environments
- Leverage open culture for business goals
- Strong project management skills
- Management of multiple customer accounts
- Effective task prioritization
- Understanding of sales engagement business impacts
- Quickly gain expert customer business knowledge
- Fluent English language skills
- Fluent German language skills
Aufgaben
- Act as a trusted technical advisor to customers
- Align Red Hat solutions with business objectives
- Drive solution design, adoption, and success
- Collaborate deeply with Sales, Product, and Customer Success teams
- Become the technical leader at assigned customer accounts
- Build strong relationships to understand customer goals
- Articulate customer business and engagement impact
- Serve as technical advisor to the Sales team
- Provide guidance on technical aspects of the sales process
- Collaborate with Sales to understand customer requirements
- Identify and mitigate technical sales blockers
- Assist in developing proposals and responding to RFPs
- Design solutions to address customer challenges
- Lead technical sales conversations
- Convey how Red Hat's portfolio solves requirements
- Demonstrate how Red Hat's portfolio solves customer issues
- Create, manage, and execute Customer Success Plans
- Ensure successful onboarding and implementation of Red Hat's solutions
- Outline how problems will be remedied and success measured
- Influence the Account Plan to increase pipeline
- Partner with Account Executive on account strategy
- Coordinate and hold accountable the extended sales team
- Own the technical win for each sales opportunity
- Orchestrate people and resources for technical acceptance
- Partner closely with Sales, Engineering, Product, and Support
- Provide ongoing technical support and guidance to customers
- Address customer issues that arise
- Conduct regular check-ins with customers
- Assess customer satisfaction levels
- Identify opportunities for expansion or upselling
- Serve as liaison between customers and internal teams
- Convey customer feedback, requirements, and technical needs
- Recommend product enhancements and features
Berufserfahrung
ca. 4 - 6 Jahre
Ausbildung
Bachelor-AbschlussODER
Master-Abschluss
Sprachen
Englisch – fließend
Deutsch – fließend
Tools & Technologien
Red Hat Enterprise LinuxAnsibleOpenShiftCloudDevOps
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Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
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