KAG-KNAPP AG
Technical Sales für Warehouse Management Systeme (m/w/x)
Vollzeitnur vor OrtBerufserfahren
Hart bei Graz
ab 3.800 / Monat
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Dein persönlicher KI-Karriere-Agent
AUAutoStore System AT GmbH
Technical Account Manager (m/w/x)
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Technical governance and advisory for AutoStore Partners, improving system performance. Strong industrial automation, software, networking, mechanical, and electrical systems knowledge required. On-site support with travel across assigned partners.
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Anforderungen
- Strong technical background in industrial automation
- Software, networking, mechanical, electrical systems knowledge
- Installation, commissioning, troubleshooting experience
- Technical guidance and support skills
- Root-cause analysis support
- Practical software, networking, mechanical, electrical installation and configuration experience
- Automation experience in industrial environments
- Understanding of AutoStore technology and products
- Customer- and partner-centric mindset
- Proactive, preventative approach
- Focus on continuous improvement
- Strong analytical thinking
- Ability to support root-cause analysis for complex issues
- Good communication skills
- Ability to build trust with stakeholders
- Fluency in German
- Fluency in English
Aufgaben
- Provide technical governance and advisory for AutoStore Partners
- Ensure ongoing success of assigned AutoStore Partners and End Customers
- Act as the primary technical account contact for partners
- Improve system performance and delivery quality
- Enhance technical capability and customer outcomes
- Focus on partner performance and system uptime
- Manage issues proactively for long-term system success
- Enable partner capability through technical reviews
- Support partner training and certification programs
- Share best practices with partners
- Develop knowledge resources for partners
- Analyze operational trends within the Partner Network
- Guide escalation management for partners
- Improve installation and service quality
- Help partners adopt new products and features
- Assist partners in adopting technical standards
- Provide technical guidance on industrial automation systems
- Support installation, commissioning, and troubleshooting
- Conduct root-cause analysis for technical issues
- Assist partners in resolving technical issues
- Provide technical leadership and governance
- Drive continuous improvement across the Partner Network
- Manage an assigned portfolio of AutoStore Partners
- Ensure strong customer outcomes and partner success
- Proactively review KPIs and operational trends
- Monitor site health and incidents
- Identify improvement opportunities for system availability
- Assist partners with complex software challenges
- Assist partners with networking challenges
- Assist partners with mechanical challenges
- Assist partners with electrical challenges
- Assist partners with configuration challenges
- Assist partners with commissioning challenges
- Assist partners with integration challenges
- Support root-cause analysis for technical issues
- Support preventative actions for technical issues
- Conduct technical reviews with partners
- Provide knowledge sharing to partners
- Offer best-practice guidance to partners
- Initiate quality improvement initiatives
- Guide adoption of AutoStore standards and processes
- Build strong relationships with partners
- Build strong relationships with customers
- Build strong relationships with Sales teams
- Build strong relationships with Product teams
- Build strong relationships with R&D teams
- Build strong relationships with Service & Support teams
- Build strong relationships with other stakeholders
- Develop documentation and technical guidance
- Share lessons learned internally and with partners
Berufserfahrung
ca. 1 - 4 Jahre
Ausbildung
Abgeschlossene BerufsausbildungODER
Bachelor-AbschlussODER
Master-Abschluss
Sprachen
Deutsch – fließend
Englisch – fließend
Tools & Technologien
AutoStore
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens AutoStore System AT GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei AutoStore System AT GmbHÜber das Unternehmen
AU
ITGraz
AutoStore is a global technology company automating order fulfillment with advanced software to help brands exceed customer expectations and improve efficiency.
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