Kusnacht Practice
Senior Medical Administrator (m/w/x)
Vollzeitnur vor OrtSenior
Zollikon
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THThe Kusnacht Practice AG
BIO-R® Team Coordinator (m/w/x)
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Overseeing BIO-R® methodology implementation and client report protocols for a growing mental health practice. High level of organisation and accuracy required. International environment, service excellence focus.
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Anforderungen
- High level of organisation
- Accuracy
- Confidentiality
- Flexibility
- Service-oriented approach
- Completed medical education or equivalent
- Strong administrative skills
- Strong organisational skills
- Attention-to-detail skills
- Fluency in German (C1)
- Fluency in English (spoken and written)
- Additional languages are a plus
- Proficiency in MS Office
- Proficiency in Teams
- Proficiency in SharePoint
- Proficiency in E-PAT
- Willingness to work on Saturdays
- Willingness to operate therapeutic devices
- Professionalism
- Discretion
- Reliability
- Ability to handle confidential information
- Eligibility to work in Switzerland
Aufgaben
- Maintain a comprehensive understanding of the BIO-R® Methodology
- Oversee consistent implementation of BIO-R® Methodology steps
- Proactively follow up with team members on missing steps
- Ensure BIO-R® doctors are ready for weekly client review meetings
- Supervise correct saving of all reports according to protocols
- Control timely delivery of lab results from external portals
- Chase overdue lab results and communicate received results
- Manage BIO-R® physicians’ calendars and client appointments
- Add, cancel, and reschedule appointments for physicians
- Identify and resolve scheduling conflicts and urgent matters
- Prepare for daily team huddles and coordinate next steps
- Coordinate administrative requests for BIO-R® physicians
- Act as central administrative coordination point for stakeholders
- Ensure clear, timely communication on scheduling and administrative matters
- Coordinate preparation and completion of discharge reports
- Follow up with doctors regarding missing information
- Check documents for administrative completeness and consistency
- Prepare and organize documentation for secure distribution and filing
- Ensure relevant documentation is correctly stored in E-PAT
- Prepare and translate preadmission documents using DeepL
- Maintain accurate client documentation in E-PAT
- Support consistent use of E-PAT and documentation processes
- Onboard new team members and transfer E-PAT knowledge
- Ensure information accuracy before filing or distributing
- Add supplements to bills in E-Pat and ASF when requested
- Support management of supplements when requested
- Support tailoring micronutrient granulates online
- Manage out-patient clients’ appointments, coordinating and invoicing
- Maintain stock levels of Nurosym devices, cookbooks, and Oura Rings
- Update Excel overview sheets for stock items
- Record which clients received which devices/items
- Support processing of laboratory invoices
- Upload documentation to the Finance folder
- Provide day-to-day administrative support to the BIO-R® Team
- Provide Executive Assistant focus for the Director of Precision Medicine
- Assist with urgent or last-minute requests
- Proactively manage the Director of Precision Medicine’s daily schedule
- Manage the Director of Precision Medicine’s monthly expense administration
- Coordinate and manage the BIO-R® Excellence Meeting
- Monitor team absences and vacation planning monthly in Personio
- Flag periods of insufficient team coverage
- Coordinate necessary adjustments for team coverage
- Support operational continuity during absences
- Support onboarding of new BIO-R® team members
- Provide Induction Week Support for HR
- Deliver departmental onboarding presentations quarterly
- Prepare and organize BIO-R® Team meetings
- Support the BIO-R® team with IT issues
- Provide back-up support for other pillar Coordinators during absences
Berufserfahrung
2 - 5 Jahre
Ausbildung
Abgeschlossene Berufsausbildung
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Tools & Technologien
MS OfficeTeamsSharePointE-PAT
Benefits
Sicherer Arbeitsplatz
- Full-time employment
- Permanent employee
Lockere Unternehmenskultur
- International environment
- Motivated and supportive team
- Collaborative and respectful workplace culture
- Openness
Sonstige Vorteile
- Service excellence
- Professionalism
- Trust
Mentoring & Coaching
- Thorough induction
Sinnstiftende Arbeit
- Shared commitment
- Meaningful impact
- Clear mission
Von Nejo automatisch aufbereitet
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Zur Originalanzeige bei The Kusnacht Practice AGÜber das Unternehmen
TH
HealthcareZollikon
The company is renowned for its dedicated attention and precision in providing a warm and empathetic environment for clients.
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