Manager, International Business Systems (m/w/x)
Scaling Order to Cash business systems for new markets and partners. 4+ years of leadership experience required. Support for business applications, backlog grooming, and release planning.
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Anforderungen
- English language fluency (C1 or above)
- English communication on technical topics
- Bachelor’s Degree in relevant field or vocational education with 6+ years experience
- 6+ years of relevant experience
- 4+ years of leadership or project team experience
- Excellent written and verbal communication skills
- Adaptable communication for audience
- Grasp of business needs and requirements
- Grasp and application of complex technical concepts
- Ability to perform essential duties with or without accommodation
- Ability to work on devices and type 90% of day
- Authorization to work without visa sponsorship
- Experience with service design and operations
- Experience managing Salesforce and Order to Cash applications
- Understanding of Agile/SCRUM methodologies
- Experience as BA, QA, or PO on technology projects
- Knowledge of HL7 health data interfaces
- Strong working knowledge of SDLC project management
- Experience in regulated environment (GDPR, SOX, HIPAA, etc.)
- Experience in molecular biology, genomics, or personalized medicine
- Superior technical communication skills
- Knowledge of other European languages or Japanese
Aufgaben
- Lead a team of application analysts, system administrators, and testers
- Support, maintain, and improve business applications for Order to Cash processes
- Translate business processes into technology solutions
- Scale business systems for new markets, products, and partners
- Manage day-to-day application activities, including backlog grooming, release planning, and enhancement prioritization
- Align team's work with department objectives and leadership's strategic directions
- Understand business strategy and translate it into user stories, requirements, and feature requests
- Manage the International Order to Cash application portfolio, primarily Salesforce
- Define application requirements through business analysis and user feedback
- Collaborate with engineering, infrastructure, and vendors for application releases
- Lead testing and change management for application releases
- Lead large-scale projects for new product launches and geographic expansion
- Manage vendor relationships and budgets for implementations and architectures
- Plan, track, and control IT spend with Finance
- Track product performance using metrics and analytics for optimization
- Mentor team members by providing insight, recommendations, and guidance
- Maintain strong relationships and transparency with key stakeholders
- Represent application management in cross-functional initiatives
- Delegate tasks and responsibilities to team members
- Assess employee performance and provide feedback and training
- Drive technical solutioning and decision-making
- Balance business goals, technical impact, budgets, and timelines
- Uphold company mission and values
- Comply with Quality Management System policies and procedures
- Maintain regular and reliable attendance
- Act with an inclusion mindset and model inclusive behaviors
Berufserfahrung
Ausbildung
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Tools & Technologien
Von Nejo automatisch aufbereitet
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Zur Originalanzeige bei 4252 Exact Sciences Intl GmbHÜber das Unternehmen
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