Dein persönlicher KI-Karriere-Agent
Digital experience creation for leading brands, focusing on revenue growth and client relationship management. 8+ years of customer-facing account management experience required. Work from abroad up to 180 days/year.
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Anforderungen
- Significant experience (typically 8+ years) in customer facing account management
- Strong client relationship management with senior/C-suite stakeholders
- Proven experience leading, coaching, and developing a team
- Track record of owning revenue and growth targets
- Good understanding of digital, AI & software development landscape
- Experience understanding software development requirements for IT proposals
- Very strong listening and presentation skills
- Experience with and understanding of commercial contracts
- Successful experience in RFP responses and sales pitches
- Ability to collaborate with project managers, engineers, and architects
- Ability to travel to client site
- Knowledge and experience using a CRM
- Willingness to learn new techniques and follow account management standards
- Ability to leverage AI for account growth
Aufgaben
- Develop existing business and meet annual revenue growth targets
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Lead and mentor a small team of Account Managers, setting clear objectives and supporting their professional growth
- Own the strategic account plan for a portfolio of large, complex accounts
- Align delivery, sales, and senior leadership around a shared growth strategy
- Act as a senior escalation point for the account team on complex client, commercial, or delivery issues
- Work jointly with delivery counterparts to ensure value is delivered to the customer
- Ensure timely and successful delivery of solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and identify areas of improvement to meet sales quotas
- Forecast and track key account metrics, including quarterly sales results and annual forecasts
- Prepare reports on account status
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Hybrid and flexible working model
- Work from abroad up to 180 days/year
- Regular performance and development discussions
- Structured skills matrix
- Specialized training programs
- Internal knowledge exchange
- Buddy program
- Access to latest technologies
- Meaningful connections across teams
- Team events
- Weekly on-site gatherings
- Support for public transportation
- Childcare subsidies
- Employer-sponsored savings plans
- EGYM Wellpass fitness program
- Job Bike scheme
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens intive erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei intiveÜber das Unternehmen
intive drives innovation and growth with 2000 professionals across four continents, creating digital experiences for leading brands.
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