Dein persönlicher KI-Karriere-Agent
Customer Service & Operations Coordinator - Plant Advantage (m/w/x)
Supporting European Sales with customer orders and inquiries for a global chemical distributor. 1-3 years of logistics or supply chain experience required. International opportunities, seminar possibilities.
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Anforderungen
- Commercial vocational training, international trade diploma, or comparable qualification
- Sound understanding of business and trade processes
- 1–3 years relevant professional experience in logistics, supply chain, or similar
- Interest in supply chain and logistics
- Comfortable monitoring containers and overall supply chain
- Familiarity with dangerous goods regulations
- Familiarity with foreign trade regulations
- Familiarity with Incoterms
- Familiarity with tax regulations
- Ensuring compliance and efficiency in relevant processes
- Curiosity and constructive questioning of situations/processes
- Open, solution-oriented mindset
- Excellent team player with collaborative approach
- Results-oriented, cooperative, communicative working methods
- Proficiency in common IT applications
- Proficiency in MS Office suite
- Proficiency in SAP
- Proficiency in Salesforce
- Fluent German (written and spoken)
- Fluent English (written and spoken)
- Knowledge of another Central European language (Polish, Romanian, or Bulgarian) is ideal
Aufgaben
- Support the European Sales team with customer orders and inquiries
- Administer customer and product changes, returns, and freight discounts
- Serve as the first internal point of contact for Sales, Supply Chain, Value Chain, Marketing, and Technology
- Handle customer inquiries and complaints promptly
- Support the Sales team in building and maintaining customer relationships
- Enter, cancel, and amend orders at customer and Sales requests
- Coordinate orders with logistics service providers according to schedules
- Enter customer account and payment information into SAP and Salesforce
- Create, maintain, and amend freight orders in TM
- Process freight invoices
- Develop an understanding of the Plant Advantage portfolio
- Provide product-related support on stock availability, order status, and delivery times
- Handle requests for label changes and sample deliveries
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- International opportunities
- Seminar possibilities
- Further training
- Optimal work-life balance
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens HELM AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei HELM AGÜber das Unternehmen
HELM AG is a family business offering future-oriented solutions globally, driven by proactive, long-term thinking across its operations.
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