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Head of Commercial Services (m/w/x)
Global service commercial strategy for life science instrumentation, integrating portfolio, sales, and channel execution. International experience in regulated environments required. Manager coaching, leadership programs.
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Anforderungen
- Bachelor’s degree in engineering or related technical discipline
- Several years of technical service or commercial experience, ideally in life science instrumentation, analytical systems, diagnostics, or automation, including after-sales service for complex hardware–software systems
- International experience driving service commercial or growth initiatives in regulated environments
- Technical understanding of advanced instrumentation, system integration, calibration, and service processes; familiarity with regulated device environments and compliance expectations (e.g., ISO standards, safety & quality frameworks)
- Strong understanding of customer journeys, service usage, customer pain points, and value-based selling concepts
- Strong strategic and analytical capabilities with demonstrated use of KPIs, service metrics, and data-driven decision making
- Excellent collaboration and stakeholder management across regions and functions
- Very good command of English, both written and oral
Aufgaben
- Define and implement global service commercial strategy
- Translate service offerings into value propositions, target audiences, and use cases
- Integrate service portfolio, sales execution, and channel strategies
- Align service commercial execution, priorities, and targets with global strategy
- Define and manage global partner and channel strategy for services
- Establish roles, value propositions, enablement concepts, and governance models for partners
- Steer service commercial performance by defining targets, KPIs, and review cadences
- Define and enforce service selling approach, including bundling and attach
- Develop commercial playbooks across sales channels
Berufserfahrung
Ausbildung
Sprachen
Benefits
- Mentoring
- Talent Talks
- Manager coaching
- Buddy program
- Coaching community
- Leadership programs
- Business women network
- Internal seminar offerings
- Welcome Workshops
- Remote options
- Flexible work schedules
- Sabbaticals
- Comprehensive onboarding
- Virtual online onboarding platform
- Mutual support
- Team spirit
- International collaboration
- Agile working community
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Sartorius Stedim Biotech GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Sartorius Stedim Biotech GmbHÜber das Unternehmen
The company is a growing global life science company that helps translate scientific discoveries into real-world medicine.
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