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Test & Support Expert - Broadcast Video (m/w/x)
Testing and supporting broadcast video solutions for live production. Experience with SDI/IP video technologies and IP networking required. Flexible working hours, mobile working, and hybrid model.
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Anforderungen
- Proven experience in broadcast, live event production, or television environments
- Strong knowledge of SDI and IP video technologies, ideally including SMPTE 2110
- Good understanding of IP networking concepts (VLANs, IGMP, PTP, switch configuration)
- Knowledge of video and audio interfaces
- Experience with Windows and Linux environments
- Desirable knowledge of virtualization, monitoring tools, and cloud video processing
- Practical experience in hardware and software testing
- Strong motivation for quality assurance and product validation
- Strong analytical, troubleshooting, and problem-solving skills
- Structured and quality-focused working style
- Passion for sharing knowledge and conducting trainings
- Collaboration across international and cross-functional teams
- Excellent communication skills
- Good spoken and written English skills
Aufgaben
- Develop, define, and execute release test cases
- Document test results in appropriate tools
- Perform exploratory and user acceptance testing
- Identify weaknesses and document findings and bugs in Jira
- Collaborate with System Testing, R&D, Product Management, and Support teams
- Prepare and deliver internal training sessions
- Conduct knowledge transfer activities for global support, demo, and professional services teams
- Provide second and third level technical support
- Act as an expert for complex troubleshooting scenarios
- Serve as a gatekeeper between Support, R&D, and Product Management
- Ensure efficient escalation handling and high-quality communication
- Continuously learn emerging broadcast technologies
- Gather customer feedback for future product improvements
Berufserfahrung
Ausbildung
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Tools & Technologien
Benefits
- Flexible working time
- Mobile working
- Hybrid model
- Individual development opportunities
- Training opportunities
- Open working atmosphere
- Career development support
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Riedel Communications erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Riedel CommunicationsÜber das Unternehmen
Das Unternehmen ist der führende Anbieter von Live-Produktionstools in den Bereichen Medien, Sport und Unterhaltung.
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