Dein persönlicher KI-Karriere-Agent
Senior UX/CX Researcher (m/w/x)
Leading UX/CX research for a top-10 printing app with 10M+ users. 5+ years B2C tech research experience required. 25 days vacation plus extra days.
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Anforderungen
- 5+ years UX/CX research in B2C tech
- Experience with mobile apps or web products
- Understanding of consumer-facing challenges
- Strong mixed methods expertise
- Qualitative research (interviews, usability tests, diary studies)
- Quantitative research (A/B testing, surveys, benchmarking)
- Ability to select appropriate research tools
- Experience with CX metrics
- Experience with research operations
- Instrumenting user experience quality metrics
- Participant recruitment and panel building
- Strategic thinking
- Connecting insights to business goals and product strategy
- Strong communication skills
- Strong presentation skills
- Clarity and confidence in communication
- Excellent English proficiency
- Presenting findings, facilitating workshops, influencing stakeholders
- Collaborative mindset
- Working well with cross-functional teams
- Helping others improve research skills
- Work authorization in Austria
- Willingness to relocate to Vienna
Aufgaben
- Lead research across domains and teams
- Tackle strategic questions
- Explore new markets
- Validate concepts
- Provide research expertise where needed
- Set the standard for research quality
- Create research templates, tools, and guidelines
- Coach designers and PMs on research skills
- Own CX metrics and insights
- Design and instrument metrics for user experience quality
- Formulate clear opinions on what and when to measure
- Run research operations
- Evolve user panels
- Streamline recruiting processes
- Facilitate team connections with target audiences
- Turn insights into action
- Share findings to inspire team action
- Present findings to leadership
- Facilitate workshops to drive impact
Berufserfahrung
Ausbildung
Sprachen
Benefits
- Parental leave cover
- Hybrid working model
- Flexible hours
- Extra vacation days
- Breakfast
- Italian-style coffee
- Daily lunches
- Public transport reimbursement
- Yearly team-building events
- Company MacBook for personal use
- Weekly German lessons
- Premium membership on Journi products
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Journi erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei JourniÜber das Unternehmen
The company is a creative tech startup on a mission to build the world’s most-downloaded printing app, empowering users to create beautiful print products effortlessly.
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