Zum Inhalt springen
Neuer Job?Nejo!

Dein persönlicher KI-Karriere-Agent

HRHRS

Enterprise Customer Success Manager (m/w/x) Köln

VollzeitRemoteBerufserfahren
AI/ML
Nejo KI-Zusammenfassung

Managing enterprise accounts in the business travel intelligence sector, driving revenue through AI-native platform solutions. Several years B2B enterprise account management experience required. Real earning potential with no ceiling on earnings.

Deine Match-Analyse

von deinem Karriere-Agenten

Warum dieser Job zu dir passt

Mögliche Lücken

Tipps für deine Bewerbung

Anforderungen

  • Several years B2B enterprise account management experience
  • Experience in large enterprise environments
  • Growing and retaining existing customer relationships
  • Consultative sales approach
  • Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
  • Skilled in structured sales methodologies (e.g. MEDDPICC or similar)
  • Driving account expansion and long-term value
  • Strong technical understanding
  • Commercial acumen
  • Managing complex account needs
  • Advanced analytical skills
  • Interpreting customer data
  • Identifying upsell/cross-sell opportunities
  • Optimizing account performance using CRM systems
  • Excellent communication skills
  • Excellent presentation skills
  • Excellent negotiation skills at all organizational levels, including C-Level
  • Trusted advisor capabilities
  • Proven stakeholder management capabilities
  • Proven relationship-building capabilities
  • Highly self-motivated
  • Customer-focused
  • Thrives in dynamic, fast-paced environments
  • Strong organizational skills
  • Proactive mindset
  • Track record of driving account growth
  • Track record of driving customer satisfaction
  • Business fluent in German
  • Business fluent in English

Aufgaben

  • Manage an existing portfolio of enterprise accounts within one industry vertical
  • Drive revenue from enterprise customers by aligning HRS solutions with their travel strategies
  • Leverage structured sales methods to qualify leads and manage pipelines
  • Execute targeted cross-sell and upsell strategies
  • Expand account value and deepen client relationships
  • Deliver scalable growth for accounts
  • Ensure smooth implementation of HRS solutions tailored to each industry
  • Oversee daily operation of HRS solutions
  • Lead project rollouts
  • Support contract negotiations
  • Continuously optimize clients' travel programs using HRS technology and best practices
  • Build strong partnerships with key stakeholders in target verticals
  • Position HRS as a trusted advisor by delivering value
  • Strengthen collaboration with clients
  • Identify new opportunities for account expansion
  • Track key metrics, solution usage, and customer behavior
  • Surface insights and opportunities from tracked data
  • Provide clear, timely updates to clients
  • Provide clear, timely updates to internal teams
  • Act as the main connection between enterprise clients and HRS teams globally
  • Coordinate with international colleagues to ensure seamless service
  • Ensure consistent standards across regions
  • Ensure successful delivery across regions

Berufserfahrung

ca. 1 - 4 Jahre

Ausbildung

Bachelor-AbschlussODER
Master-Abschluss

Sprachen

Deutsch – verhandlungssicher
Englisch – verhandlungssicher

Tools & Technologien

CRM systemsMEDDPICC

Benefits

Attraktive Vergütung
  • Real earning potential
  • No ceiling on earnings
Sonstige Vorteile
  • AI-native platform
  • Differentiated platform
  • AI Copilot and Connect Platform
  • Credibility and global reach
  • Impact at scale
  • Global organisation management
Sicherer Arbeitsplatz
  • 35 years of infrastructure
Startup-Atmosphäre
  • Startup urgency
Lockere Unternehmenskultur
  • Ownership culture

Von Nejo automatisch aufbereitet

Nejo hat diesen Job automatisch von der Website des Unternehmens HRS erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

Zur Originalanzeige bei HRS

Über das Unternehmen

HR
TourismKöln

HRS's Corporate IT team provides and evolves digital workplace, IT services, collaboration platforms, and cloud technologies. They focus on automation, standardization, and continuous improvement to simplify employee experience and support business growth.

?Note
Wie gut ist dein Lebenslauf?

Nejo bewertet ihn, und bringt ihn danach gemeinsam mit dir in Bestform.

Du hast noch keinen Lebenslauf?

Noch nicht perfekt?

  • HRS
    Senior Account Executive (m/w/x)
    VollzeitRemoteSenior
    Köln
  • HRS
    Senior Customer Success Manager - Public Sector (m/w/x)
    VollzeitRemoteSenior
    Köln
  • VusionGroup SA
    Customer Success Manager (m/w/x)
    Vollzeitmit HomeofficeBerufserfahren
    Köln
  • HRS
    Hotel Experience Manager (m/w/x)
    VollzeitRemoteBerufserfahren
    Köln
  • epilot GmbH
    Senior Strategic Customer Success Manager – Growth & Expansion (m/w/x)
    Vollzeitmit HomeofficeSenior
    Köln