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Global Customer Lifecycle & Lead Generation Specialist (m/w/x)
Global customer journey development and lead generation framework improvement. In-depth CRM and international lead management experience required. Flexible working hours, mobile working.
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Anforderungen
- In-depth experience in customer lifecycle management, CRM, or lead management in an international environment
- Strategic thinking with strong implementation skills for developing scalable processes
- Confident use of CRM, marketing automation, and reporting solutions for data-driven decisions and optimizations
- Understanding of end-to-end funnel processes for lead generation, customer retention, and account growth integration
- Confident management of cross-departmental cooperation and communication of standards and best practices
- Structured, analytical, and independent way of working
Aufgaben
- Lead the development and improvement of the global customer journey, digital marketing, and lead generation framework
- Drive cross-functional alignment and customer journey governance
- Measure performance and drive digital customer engagement
- Enable regional teams and optimize marketing technologies
- Increase lead generation and customer growth
- Establish global customer journey governance and ownership
- Develop and maintain the global customer journey roadmap
- Define customer journey metrics, reporting, and visibility
- Drive customer journey adoption and change management
- Lead cross-functional customer journey transformation and continuous improvement
- Develop and optimize the digital marketing customer journey
- Identify key customer needs, digital touchpoints, content requirements, conversion opportunities, and lead generation moments
- Develop and continuously improve the global marketing lead generation framework
- Implement persona-based targeting, segmentation, lead generation strategies, marketing qualification principles, and standardized marketing-to-sales handover processes
- Design, execute, and optimize global lead generation programs
- Connect business priorities with campaigns, content, digital channels, marketing nurturing, landing pages, CTAs, forms, and other conversion mechanisms
- Ensure the quality of marketing-generated data
- Promote the effective and compliant use of marketing automation and relevant digital marketing solutions across regions and business divisions, including AI
- Advise and train regional teams on marketing lead management, campaign tracking, and performance reporting
- Train regional teams on effective digital activation of new and existing customers
Berufserfahrung
Ausbildung
Sprachen
Tools & Technologien
Benefits
- Flexible working time models
- Mobile working
- Wide range of training opportunities
- Supplementary long-term care insurance
- Occupational disability insurance
- JobRad
- Retirement provision
- Supplementary health insurance
- Good transport connections
- Free parking spaces
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens CHT Germany GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei CHT Germany GmbHÜber das Unternehmen
Das Unternehmen ist ein etabliertes Unternehmen mit Schwerpunkt auf Chemie und Naturwissenschaften, das einen engagierten und hoch qualifizierten Team betreibt.
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