Dein persönlicher KI-Karriere-Agent
.Production Support Developer (m/w/x)
Supporting CRM solutions on live wealth management platforms, ensuring application efficiency and meeting service levels. Debugging code and analyzing log entries with C++, Java, and relational databases experience required. On-call rotation for production issues, 10% travel.
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Anforderungen
- Ability to read and debug code
- Understanding of log entries
- Experience with C++ and Java programming
- Spring framework experience preferred
- Experience in Relational Databases
- Oracle database experience preferred
- 2 or more years production support experience
- Basic knowledge of Core Banking processes
- Basic knowledge of Core Banking tools preferred
- Strong communication skills
- Strong presentation skills
- Experience conveying ideas to stakeholders
- Experience winning client trust
- Willingness to learn new things
- Logical thinking skills
- Positive 'can-do' attitude
- Reverse engineering skills
- Excellent English skills, written
- Excellent English skills, verbal
- Borland C++ experience
- Visual Studio (MSVC) C++ experience
- Experience in process automation analysis
- Experience in process automation design
- Support experience in bank or financial vendors
- Support experience across multiple technologies/platforms
- Knowledge of ITIL
- Fluent German proficiency (written and spoken) is a plus
- Fluent Italian proficiency (written and spoken) is a plus
Aufgaben
- Onboard and manage CRM solutions on live platforms
- Ensure applications are maintained and working efficiently
- Meet agreed service levels for applications
- Analyze, investigate, and allocate issues for resolution
- Support testing and release processes for production fixes
- Assist Service Managers in delivering services within KPIs and SLAs
- Investigate errors in live high-end platforms
- Research and fix defects based on descriptions
- Develop code, scripts, and schemas to solve technical issues
- Investigate problems on databases, web, and application servers
- Address performance issues
- Communicate with Production Analysts and Testers
- Automate manual processes within Production support
- Collaborate with support developers to resolve production issues
- Report on issue management performance against KPIs
- Ensure uptime during core and non-core hours
- Monitor performance metrics during core and non-core hours
- Test reliability and performance during failure events
Berufserfahrung
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Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens FNZ Switzerland SA erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei FNZ Switzerland SAÜber das Unternehmen
FNZ provides a global wealth management platform for financial institutions, integrating technology with operations to open up wealth.
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